Your cart is currently empty!
Events
Business Growth
03 Dec
02:00 PM
Until
03 Dec, 06:00 PM
4h
Customer Experience (CX) Excellence for SMEs
Eurogain Place
No. 31, Metro Centre, 4, Jalan Tasik Selatan 3, Bandar Tasik Selatan, 57000 Kuala Lumpur, Wilayah Persekutuan
Organized by
Eurogain
Eurogain
Performers
In today’s competitive landscape, CX is the ultimate differentiator. This talk focuses on mapping the customer journey from initial awareness to post-purchase support. Attendees will learn to identify common “pain points,” establish effective feedback loops, and empower front-line employees to deliver memorable, proactive service. The goal is to move beyond mere customer satisfaction to creating ‘delight’ that fosters repeat business and spontaneous word-of-mouth referrals.
03 Dec
RM100.00
This event has ended
Scan QR Code
