Digital Transformation and AI+ for SME Communities

This talk, led by two industry experts, provides a practical roadmap for SMEs looking to leverage digital tools and AI to streamline operations and drive growth.

Session 1: AI+: WhatsApp + ChatGPT + Google

Discover how to integrate the power of AI into your daily business workflow. This session, led by Mike Fong, will show you how to use ChatGPT to generate content, analyze data, and automate tasks. Learn how to optimize Google tools for maximum productivity and use WhatsApp for seamless business communication and customer management. This is a must-attend for any business owner looking to work smarter, not harder.

Session 2: Lark Suites for CRM, Task Management, HRM, OKR & KPI

Charles Lee will walk you through the all-in-one capabilities of Lark Suites. This session focuses on how a single platform can transform your business by centralizing your CRM (Customer Relationship Management), Task Management, and HRM (Human Resource Management). You’ll also learn how to effectively implement OKR (Objectives and Key Results) and KPI (Key Performance Indicators) to align your team and measure success, all within one intuitive system.